SuperSocial

Pricing

How you are charged

By card, through Stripe. When you take out a plan (when you sign up, or from the plans screen in your account) you enter your card and your company's billing details on Stripe's payment page, and the charge repeats every month, or every year if the plan is yearly.

If the plan comes with a free trial, you are not charged until it ends, and if you cancel before then you pay nothing. The free trial is given once per account.

You do not need to contact us to cancel: in Settings → Subscription, press “Cancel subscription”. The plan stays active until the end of the period you have already paid for and is not charged again. To change plan, cancel the current one and take out the new one when that period ends, so you never pay for two at once.

The prices below are the ones you are charged: they come from the plan itself, not from text written by hand. They are shown before VAT; next to each one you see the VAT and the total, and the invoice itemises it.

Plans

Starter

100.00 EUR per month + 21% VAT · VAT included: 121.00 EUR

7-day free trial

  • Connected accounts: 2
  • Team members: 1
  • AI agents: 2

No cap: Documents · Companies · Messages · Document analyses per day · Document analyses per week · Documents in AI context

Channels: WhatsApp · Telegram · Gmail · Outlook · SuperSocial mail

What's included:

  • Dashboard
  • Inbox
  • Tickets
  • Company
  • Documents
  • AI agents
  • Helpdesk
  • E-commerce (Shopify)
  • Team & support

Pro

300.00 EUR per month + 21% VAT · VAT included: 363.00 EUR

  • Connected accounts: 4
  • Team members: 5
  • AI agents: 5

No cap: Documents · Companies · Messages · Document analyses per day · Document analyses per week · Documents in AI context

Channels: Instagram · WhatsApp · Telegram · Gmail · Outlook · SuperSocial mail

Everything in Starter

More AI budget than Starter

What counts towards your plan

Whatever has a number in each plan above counts; anything marked “No cap” has no limit. There is no message quota — we removed it on purpose, because a shop that stops answering at the end of the month is a shop losing customers.

What does have a ceiling is the AI budget, because every AI answer costs real money. You can see what you have spent at any time, and the app tells you before you run out rather than going quiet.

Questions

Anything not answered here: support.